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Privacy Policy

Odise company respects the privacy of its users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Odise.io or one of our members websites. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access this website or a website that used Odise.

By signing up or using this website, you consent to the use of your or your users’ personal information by Odise as set out below. We recommend that you read this privacy policy in full to ensure you are fully informed. The data controller for this website is Artbees GmbH. 

Important: If you are using Odise in your website to provide services to your users, you are required to inform your users that their usage of your websites constitutes approval of Odise Terms of Use and Privacy Policy. When they use your website, they are subject to Odise privacy policy and terms of use. Odise does not accept any responsibility caused by failure of informing your users about their consent to Odise terms.

To make it easier for you to review specific  parts of this privacy policy, we have divided up the document into sections that are specifically applicable to Members and users.


1- Introduction

Odise is an online marketing platform (the “Services”) operated by Artbees GmbH, a company headquartered Axel-Springer-Platz 3, WeWork c/o, Hamburg 20355, Germany (“we,” “us,” “our,” and “Odise”).

2- Definitions

Odise serves its members by letting them monitor their website visitors activities, analyze those activities and execute targeted marketing campaigns. 

Services’ means Odise products.

Member’ means any person or entity that is registered with us to use the Services.

Users’ means users and/or visitors to a Member Property.

Website’ means any website(s) we own and operate (such as Odise.io).

Property’ means any website or other platforms that owned and operated by a Member.

3- Privacy for Members

3-1 The Information We Collect

A. Personal Information provided by you

If you are using Odise in your website you are Odise Member. Any personal Information you provide about you and your users when signing up and onboarding, contacting our customer support, sending us via email or integrating the Services with another website or service. This information IS personally identifiable.

We will let you know prior to collection of the info and whether it is mandatory to share these information with us or just voluntary. By giving us this information, you agree to this information being collected, used and disclosed as described in our Terms of Use and in this privacy policy. These information include:

 

  • Registration information

We collect information about you when you register to use the Services such as your name, email address, password, company name, occupation and location.

  • Preferences 

We collect the preferences you provide to Odise such as member’s business sector, timezone and business goal

  • Payment Information

We collect information about you when you purchase our Services. This can include your credit card information, billing and mailing address.


B. Information collected automatically 

We may automatically collect some information about your device, server logs, IP address, date and time, information about your browser, operating system, pageviews, items clicked and how you interact with our services. We collect this information by using cookies or other tracking technologies. 

C. Information collected through third-parties 

 

  • Google Analytics

We may obtain information about you through third party services such as Google Analytics. We use cookies from this third party service for marketing purposes. The collected information is used to analyze visitors’ behaviour and preferences so we can improve our website and services accordingly. This information is anonymous and NOT personally identifiable.

Click here to learn how Google uses the information they collect from our website. Your usage of our website and services constitutes your consent to Google Analytics Privacy Policy and Terms of Service.

You can opt-out of Google Analytics by clicking on this link. 

You can also opt out from Google Analytics using the following tool: 

Google Analytics opt-out browser addon 


You can opt out from Google’s use of cookies in the link below: https://adssettings.google.com/

 

  • Google Adwords & Google Adwords Remarketing

We may use Google Adwords Conversion tracker, which uses cookies to help us determine how many people clicked on our Google Ads. This tracking cookie is set on your browser, only when you click on a Google Ad. These cookies help us increase our ads effectiveness and relevance for our visitors. 

We also use Google AdWords Remarketing, which uses cookies to help us deliver targeted online adverts, based on past visits to our website. These cookies expire within 30 days and do not contain information that can identify you personally. This information is anonymous and NOT personally identifiable. Your usage of our website and the services constitutes your consent to Google Privacy Policy and Terms of Service

 

You can opt out of Google Marketing platform by turning off  personalized ads in Google Ad setting:

https://adssettings.google.com/

Or via Network Advertising Initiative opt-out page:

http://optout.networkadvertising.org/

 

  • Google search console data (optional)
    We use this tool to analyze search keywords for the Member’s site for the purpose of executing automation actions set up by the Member as well as for providing suggestions to the them. This information is anonymous and NOT personally identifiable.


You can opt out from Google search console here:
https://search.google.com/search-console/opt-out

 

  • Facebook Pixel

We may use Facebook Pixel to monitor how you interact with our ads on Facebook,  Instagram and their audience network. This information is anonymous and does not specify individuals. It will help us improve our ads quality and relevancy to you. This information is anonymous and NOT personally identifiable. Your usage of our website and the services constitutes your consent to Facebook Privacy Policy, Cookie Policy and Terms of Service.

 

You can opt-out of Facebook Pixel by clicking on this link:

https://www.facebook.com/ads/preferences/

 

  • Newsletter and email activity

Through Mailchimp and Sparkpost, we monitor your email activity, which of our newsletters or email campaigns you open and which of them you interact with. This reflects our users’ account about our newsletter and helps us to include more useful and relevant content in our emails. This information IS personally identifiable. Your usage of our website and the services constitutes your consent to Mailchimp Privacy Policy and Terms of Service as well as SparkPost Terms of Service and Privacy Policy

 

You can opt out of our newsletter program by clicking on the unsubscribe link in our newsletters footer.

 

3-2 The use of information We collect

 

  • To process your payments

  • To communicate with you: We may send you our newsletters, promotions and special offers, temporary or permanent changes to our Services or any other information about The Services.

  • To process your inquiries and provide customer support

  • To meet legal requirements

  • To provide and improve the Services: For example, we may share your contact information with third parties in order to make their service available to you for the purpose of improving your experience.

  • To provide recommendations to you: We may use your information in order to make suggestions to you to improve your marketing or help with your business growth.

  • To help you with integrations: For example, if you choose to integrate with Google Analytics we may ask for your permission to view the content of your Google Analytics property. By integrating to any such third-party service you will be subject to their own separate privacy policy and terms of use.

  • Other purposes described to you at the time of collection or or as otherwise described in this Privacy Policy.


3-3 Sharing your information with third parties

 

  • We may share your contact information with third party services in order to make their service available to you for the purpose of improving your experience.

  • We may share your personal information with a third party if we have your consent to do so.

4- Privacy for Users

If you are using a website that informs you on using Odise to provide its services you are a Odise user and you should be aware of the following.

4-1 The Information We Collect

We collect information to improve your experience in the Member website by providing personalized content and marketing campaigns. 


A. Personal Information provided by you

Any personal Information you provide about you when registering via registration forms powered by Odise in the Member website or any other forms that collects your information to sign you up in the Member website. This can include personal information such as: 

  • Name
  • Email address

By giving us this information, you agree to this information being collected, used and disclosed as described in our Terms of Use and in this privacy policy.


B. Anonymous or personal Information we collect automatically

By using cookies or other tracking technologies such as Odise Tracker Script, we may automatically collect information regarding your activity, behaviour and engagement in the member website. This information can be anonymous or personally identifiable according to your status in the member website. Information related to guest visitors who are not registered in the website will be anonymous but the information those who have registered in the member website will be personally identifiable. Below is a list of metrics we collect: 

Website usage behaviour

  • Device info 
  • IP address 
  • Operating system 
  • Referring source and URL 
  • Browser ID 
  • Location 
  • Session info
  • The pages you visit 
  • The visit duration and interaction you make with the page 

E-commerce activity

  • Your checkout information
  • Your purchase activity including the products you purchase and orders you place

Email activity

  • We use Sparkpost to send emails to Users. We also use it to collect your open rate and your click rate of the email campaigns that we send on behalf of the Member.

In future we may also ANONYMOUSLY use this information to facilitate research and analysis of our Services and ultimately improve it.

Information we collect from other sources

We may obtain your information from third parties including social media platform. If we do so, we will make sure that these third parties are legally permitted to disclose such information to us.


4-2 The use of information We collect

  • To meet legal requirements

  • To provide recommendations to the Member
    We may use your information as the User of the Member in order to make suggestions to the Member to improve their marketing or help with their business growth. We may use our analytic engine to process your information and make automated intelligent recommendations to Members. If you prefer not to share this data, you can opt out of data analytics projects at any time by emailing us at compliance@odise.io

  • To provide analytics to the Member
    We may use your personal information to provide or improve the Analytics section of the Services helping the Members make more accurate decisions and predictions.

5- Your Rights and Choices

5-1 Opt-Outs as the Member

You as the Member can always ask for the deletion or update of your personal information and we will consider your request in accordance with applicable laws. If you decide to opt-out from automatic data collection, you can follow the instruction provided in the section 3-1-C, in which case we may not be able to provide certain features or even the Service to you any longer. To delete your personally identifiable information, you can also contact our privacy department to make a request to delete all identifiable information about you. You can also reach out to us to delete information we have regarding one or all of your users.  


5-2 Opt-Outs as the User

In the case of collecting and processing the User’s information, we merely act as a processor on behalf of the Member. If you are a User who wants to exercise any data protection rights available to you under applicable laws or have any questions, you should contact the relevant Member directly with regards to their separate privacy policy. Your member can request us to delete all identifiable information about you. Alternatively you can contact our Privacy Department with the email address you used to register in Member’s website and we remove or update your information within a reasonable time after providing an informative notice to the relevant Member.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. 


You can instruct your browser to block cookies or to indicate when a cookie is being sent (please refer to the section 3-1-C) However, if you do not accept cookies, you may not be able to use certain features of the Services.

Security

The security of your Personal Information is important to us. We take a variety of appropriate and reasonable technical and organizational measures to protect your personal information from loss, misuse, unauthorized access, disclosure and destruction. We store personal information on secure servers that are managed by us and our service providers in the USA and the Netherlands. 

We limit access to your personal data to our employees while we believe that they need to reasonably come into contact with that information to be able to provide and improve the Services. We also encrypt your sensitive information (such as your password) using industry-standard Transport Layer Security (TLS) encryption technology. 

No method of transmission over the Internet, or method of electronic storage, is one hundred percent secure. While we strive to take reasonable measures to protect your Personal Information, we cannot guarantee its absolute security.

Changes to the Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Once we make changes, we will post them and will indicate on this page the policy’s new effective date. If we make any material changes to this Privacy Policy, we will notify Members either through the email address you have provided us, or by placing a prominent notice on our website. It’s the responsibility of members to inform their Users with regards to their separate privacy policy.

Questions & Concerns

If you have questions regarding our privacy policy, please email our Privacy Department.